Journal of Systems Integration, Vol 4, No 4 (2013)

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Definition of the service in the local government in CR that uses process management

Marketa Zimmermannova

Abstract


The article discusses a definition of service in the local government in CR that uses process management as part of the EA meta model.. This definition is a follow up of the analysis regarding effective local government in CR that is based on process management usage together with the enterprise architecture elements. Service definition in this article is regarding the logic of creation of business service in the proposed EA meta model, definition of business service against the definition of ICT service and putting local government service in the wider context of service catalog for public administration.

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DOI: http://dx.doi.org/10.20470/jsi.v4i4.181

ISSN: 1804-2724

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This work is licensed under a Creative Commons Attribution-Noncommercial 3.0 Czech Republic License.